FAQ
Frequently Asked Questions
Have questions? We’re here to help. Explore answers about our services, pricing, consultations, and how U-Consults can support your personal or business needs.
Questions by topic
General Questions
What is U-Consults?
U-Consults — Your Partner — is a multilingual professional-services company offering integrated business, digital, administrative, financial, tax, and language solutions for individuals, entrepreneurs, and small businesses.
Who do you work with?
We serve individuals, families, entrepreneurs, startups, small businesses, and organizations seeking reliable and personalized professional support.
Where is U-Consults located, and what areas do you serve?
U-Consults is based in Vancouver, Washington, serving clients throughout the United States. Many of our services are available remotely, depending on the type of service, applicable requirements, and availability.
What languages do you support?
We provide services in English, Haitian Creole, French, and Spanish, depending on the service and availability.
Do you offer virtual consultations?
Yes. Many consultations can be conducted remotely by telephone or video, allowing clients to connect with us without visiting an office.
How do I get started?
Schedule a consultation through our website, call (971) 303-8534, or email info@u-consults.com. We will discuss your needs and recommend the appropriate next steps.
How long has U-Consults been operating?
U-Consults began in Haiti, continued its journey in the Dominican Republic, and restarted operations in the United States in 2023.
Business Start-Up Solutions
What does the Business Start-Up package include?
Our Business Start-Up Solutions begin at $299 and may include business setup guidance, registration assistance, operational planning, and initial administrative organization. The exact services included depend on the selected package and business requirements.
I only have a business idea. Can you still help?
Absolutely! You do not need to have an established business to work with us. We can help you explore your idea, identify essential steps, and develop an organized plan for moving forward.
Digital Presence Solutions
How much does a website cost?
Our introductory website packages include: Starter Website: $450 — up to 5 pages. Business Website: $750 — up to 7 pages. Business Pro: $1,050 — up to 10 pages. E-Commerce Starter: starting at $1,350. Expanded E-Commerce: starting at $1,750. Additional standard pages are $50 each. Final pricing depends on project requirements.
Do you redesign existing websites?
Yes. Our Digital Presence Solutions include website redesign, website development, e-commerce solutions, digital branding, and ongoing website-related support.
What are the Business Launch bundles?
We offer two bundled solutions: Business Launch Plus — $749: Includes a 5-page Starter Website, an eligible first-year domain, and one year of managed hosting. Business Launch Complete — $1,299: Includes a 7-page Business Website, an eligible first-year domain, and one year of managed hosting. Additional services or requirements may affect the final price.
Digital Office Solutions
What is included in Digital Office support?
Our Digital Office Solutions provide remote administrative and back-office support, including document coordination, scheduling assistance, workflow organization, and recurring operational assistance. Services start at $299 per month, with packages tailored to the client’s needs.
Is there a minimum commitment?
Our Digital Office Solutions offer monthly service options. Minimum commitments, contract duration, cancellation terms, and other conditions depend on the individual service agreement. All applicable terms are explained before services begin.
Financial Services & Bookkeeping
How much does bookkeeping cost?
Bookkeeping services start at $175 per month at introductory pricing. Financial consultations range from $50 to $75, and additional transactions may be billed at $2 per transaction according to the applicable service package.
What documents do I need to provide for bookkeeping?
Depending on your business, we may request bank statements, transaction records, receipts, invoices, and existing accounting reports. We provide an onboarding checklist outlining the documents needed for your service.
Tax Services
How much does individual tax preparation cost?
Individual tax preparation starts at $175. Final pricing depends on the complexity of the tax return, additional forms, and specific filing requirements.
Where do I begin my tax filing process?
Visit our dedicated tax portal at https://tax.u-consults.com for tax service information, pricing, and instructions on starting your filing process.
Language Solutions
What are your translation and interpretation rates?
Document translation starts at $25 per page, while interpretation starts at $40 per hour at introductory pricing. Final rates depend on the language pair, document complexity, assignment requirements, and service type.
What types of translation and interpretation services do you provide?
We provide language solutions for medical, court and legal, business, and professional settings. Our supported languages include English, Haitian Creole, French, and Spanish. Service availability depends on the assignment and required qualifications.
Do you offer remote interpretation?
Yes. Interpretation may be available by telephone or video, as well as in person, depending on the language, assignment, location, and interpreter availability.
Working with U-Consults
How do I schedule a consultation?
Use the Schedule a Consultation button on our website, call (971) 303-8534, or email info@u-consults.com. Business hours: Monday–Friday, 9:00 AM–4:00 PM Pacific Time.
Can I request more than one service?
Yes! Our integrated service model allows clients to receive support across multiple service divisions. For example, an entrepreneur may need business start-up assistance, website development, and bookkeeping services.
How long does a service or project take?
Timelines vary according to the service, project scope, complexity, and required documentation. We discuss estimated timelines before work begins and provide updates as appropriate.
Can you accommodate urgent requests?
We understand that some requests are time-sensitive. Contact us with your deadline, and we will review whether we can accommodate your needs based on availability and service requirements.
What payment methods do you accept?
Available payment methods and instructions will be provided when your service is arranged.
Are your starting prices guaranteed quotes?
No. Starting prices are introductory reference rates. Your final quote depends on the scope, complexity, and specific requirements of your service.
How can I contact U-Consults?
You can reach us through: Phone: (971) 303-8534 · Email: info@u-consults.com · Website: www.u-consults.com · Contact Us page: Submit an online inquiry. Business Hours: Monday–Friday, 9:00 AM–4:00 PM Pacific Time.
How is my personal or business information handled?
We take the protection of client information seriously and use appropriate procedures to organize, manage, and restrict access to sensitive documents. Service-specific instructions explain how to submit documents securely and how information is used in connection with the requested service.
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